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Click to view our Accessibility PolicySkip to contentSupportSupport Contacts Global DirectoryAcquired Product SupportOnline SupportUnited StatesCanadaLatin AmericaEurope, Middle East, and AfricaAsia PacificOracle Construction and Engineering (including Aconex and Textura)Oracle CRM On Demand (Siebel)Oracle GloriaFood (Online Ordering/POS)Oracle Hospitality and Food & Beverage (MICROS, Nor1)Oracle Life Sciences (including goBalto)Oracle Managed Cloud ServicesOracle Retail (MICROS)Oracle Service Cloud (B2C Service/RightNow)Acquired Product SupportOracle is dedicating significant resources to ensuring that you—as the customer of a predecessor company that is merging with Oracle—receive special handling and extraordinary support during our transition of people, processes, tools, and company entities. Access Support for your products:Adi InsightsCernerDynFarAppFOEXNetSuiteNext TechnikVereniaOnline SupportNeed Help? Go to My Oracle Support to:Find Answers in the Oracle Support Knowledge BaseSubmit, update, or review Service RequestsEngage the My Oracle Support CommunityDownload software updatesTap into Oracle proactive support tools and best practicesYou must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support.United StatesGetting SupportOnline: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support).Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. For questions concerning your support license or support contract, please see the “Renewing Support” section.Oracle Hospitality and Food & Beverage (MICROS) customers in the United States call 1.800.937.2211 for product related support inquiriesOracle Retail (MICROS) customers in the United States call 1.800.223.1711 for product related support inquiriesLocal Government (NetSuite for Government or Public Safety Suite) customers in the United States call 1.800.633.0769 for product related support inquiriesHearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS); information about TRS is available at and a list of phone numbers is available at International hearing impaired customers should use the TRS at 1.605.224.1837. Once in contact with Oracle Support an engineer will handle technical issues according to normal service request handling processes.Renewing Oracle Premier SupportTo renew your on-premises support, log on to My Support Renewals to review and accept your renewal. You may also view information on accepting a renewal, enrolling in the Auto-Renew program, modifying address or contact information, payment options, or invoicing questions.For questions regarding on-premises support renewals, log a Renewal Service Request, Chat or call 1.888.545.4577.View pricing, Lifetime Support Policy, terms & conditions, technical support policies for more information regarding Oracle Premier Support.Other Service Inquiries:For questions regarding Oracle licenses, product questions, migrations or new license sales questions, downloading or installing a trial version of our software, Oracle Training Courses, Course Certifications, or any other questions call: 1.888.753.4428, excluding Oracle Cloud and Oracle Hospitality and Food & Beverage (MICROS) and Oracle Retail (MICROS)CanadaGetting SupportOnline: Go to My Oracle Support

To find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support).Call 1.800.668.8921 or 1.905.890.6690 for technical or nontechnical questions regarding your supported Oracle products, product downloads, My Oracle Support portal or related support questions. For questions concerning your support license or support contract, please see the “Renewing Support” section.Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS); information about TRS is available at and a list of phone numbers is available at International hearing impaired customers should use the TRS at 1.605.224.1837. Once in contact with Oracle Support an engineer will handle technical issues according to normal service request handling processes.Renewing Oracle Premier SupportTo renew your on-premises support, log on to My Support Renewals to review and accept your renewal. You may also view information on accepting a renewal, enrolling in the Auto-Renew program, modifying address or contact information, payment options, or invoicing questions.For questions regarding on-premises support renewals, log a Renewal Service Request, Chat or call 1.888.545.4577.View pricing, Lifetime Support Policy, terms & conditions, technical support policies for more information regarding Oracle Premier Support.Other Service Inquiries:For questions regarding Oracle licenses, product questions, migrations or new license sales questions, downloading or installing a trial version of our software, Oracle Training Courses, Course Certifications, or any other questions call: 1.888.753.4428, excluding Oracle Cloud and Oracle Hospitality and Food & Beverage (MICROS) and Oracle Retail (MICROS)Latin AmericaOnline: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support).Renewing Oracle Premier SupportTo renew your on-premises support, log on to My Support Renewals to review and accept your renewal. You may also view information on accepting a renewal, enrolling in the Auto-Renew program, modifying address or contact information, payment options, or invoicing questions.For questions regarding on-premises support renewals, call the relevant Oracle Support Renewal Sales number listed below.View pricing, Lifetime Support Policy, terms & conditions, technical support policies for more information regarding Oracle Premier Support.CountrySupport HotlineSupport Renewal SalesArgentinaAcceso directo: 0800.666.0173Ví­a AT&T Direct: 0800.555.4288 ó 0800-222-1288 conectar a 877.767.2253+54 1152996000BelizeVí­a AT&T Direct: 811 conectar a 877.767.2253+506.2205.5554BoliviaVí­a AT&T Direct: 800.10.1110 conectar a 877.767.22530800.0178BrazilToll Free: 0800.891.5899Direct Access: +55.11.5189.1001Fax: +55.11.5189.1101Direct Access: +55.11.5189.1000Fax: +55.11.5189.1189Caribbean Islands(Except Puerto Rico, Republica Dominicana Netherlands, and Aruba)AT&T Direct® Access Number 877.767.2253+506.2205.5554Central AmericaPara numeros telefonicos, por favor refierase al pais de preferencia.+506.296.1530ChileAcceso Directo: +56.22.830.7810Acesso Directo Hospitality only: +56 22 830 7626Acceso Directo: 188.800.800.075Ví­a AT&T Direct: 800.225.288 ó 800.360.311 conectar a 877.767.2253+56.22.666.5000ColombiaAcceso Directo:01.800.912.1586Ví­a AT&T Direct: 018009110010